Top Five Benefits of a Cloud-Hosted Phone System
You probably use a cloud-hosted phone system just about every day, especially with the acceleration of remote work culture. Every time you have a video call with your work colleagues, for example, or you use your computer audio vs. mobile or landline for a phone call, you’re using Voice over Internet Protocol (VoIP) also known as a cloud-hosted phone system.
But is your company still running on an in-house phone system?
Regardless of the size of your business, having a cloud-hosted phone system is a way to efficiently manage telecommunications for your organization—and save money.
Here are the top five benefits of a cloud-hosted phone system:
- Easy set-up and implementation – Since there’s no physical phone system required and no on-site maintenance of equipment, getting a cloud-hosted phone system set up and turned on happens in a matter of clicks on a dashboard. Any adjustments and customizations that need to be made all happen at your keyboard. You don’t need to hire someone every time there’s an expansion or a fix needed. Everything is handled off-site. This also provides some protection as opposed to having on-site equipment vulnerability to failure.
- Cost savings – Instead of having an in-house phone bill, all your telephony is cloud-hosted at a much lower cost than traditional phone bills. Many of the extras you’d have to pay for with an in-house phone system are included in your VoIP system. Why? Simply because you’re maximizing the use of your already existing internet connection.
- Advanced features – Your cloud-hosted phone system will include features that any business can benefit from, such as multi-channel communications, multiple voicemail boxes, call forwarding, and busy and away messaging. These and many more advanced features can be programmed with the touch of a button or the click of a mouse, for individuals within your organization.
- Instant messaging and group instant messaging – In this day and age when people are more mobile than desktop and less voice than text, receiving an SMS is one of the fastest ways to get people’s attention. Never miss a call when you have a text message to back it up. Your employees will appreciate being able to receive communications in whichever their preferred method is.
- Music on-hold, message on-hold – A cloud-hosted phone system offers creative ways to communicate information and engage callers. Imagine, for example, on-hold messaging on a real estate line dedicated to a particular listing. Save time, energy, and resources by giving callers answers they’re looking for—without ever picking up the phone! Or put a phone line to work for you but turning it into a lead-line, gathering pertinent information from qualified callers.
One of the most obvious benefits is that the cloud-hosted phone provider houses, manages, maintains, and monitors most of the equipment needed to run a cloud-based phone system. Whenever there’s an upgrade, or perhaps you decide to change locations—imagine the simplicity and ease of a phone system that doesn’t have to move because it’s hosted in the cloud.
Synergy Connect features Cloud PBX, a cloud-hosted phone system that boasts many business-friendly capabilities that would incur a premium charge from a traditional telephone provider. We don’t believe in confusing bundles or complicated licensing, so you get all our features for one low price.
Get a quote for a free telecom audit and cost comparison or call us today at (609) 350-5800 to explore your options.
