About Us

About Synergy Connect

We power modern businesses with cloud-hosted communications—reliable, scalable, and built to help you connect anywhere.

Founded in 1999, Synergy Connect has been delivering trusted managed IT services to businesses throughout New Jersey, Pennsylvania, and Delaware for more than 25 years.

In the past eight years, we expanded our portfolio to include a fully comprehensive unified communications platform powered by enterprise-grade VoIP. Today, we proudly serve local tri-state clients and national accounts across the country with reliable phone systems, cloud telephony, and integrated collaboration tools.

Our guiding principle has never changed:

  • Outstanding products
  • Exceptional, personalized service
  • Putting customers first

Customer satisfaction isn't just our promise — it's our guarantee. Every client—whether local or nationwide—receives dedicated support, clear communication, and a true partnership built to help their business thrive.

We're proud of the long-term relationships we've earned and the growth we've supported. Ready to experience the difference?

Contact us today to do a free telecom audit or managed services assessment — we're here to make technology work for you!

Cloud PBX Advantages

Why Choose A Cloud Hosted Phone System?

Six compelling reasons to switch to a flexible, cost-effective cloud phone system.

Modern phone and communications

More Than a Typical Phone System

Enterprise-grade Unified Communications: great call quality, industry-leading reliability, and an easy-to-manage system at a low monthly cost.

Simple transparent pricing

One Low Price You Can Understand

All features included for one low price—no confusing bundles or extra fees. Support included at no additional cost.

Work from anywhere

Communicate Anytime, Anywhere

Use a desk phone, softphone, or mobile. One number, one voicemail, full features on every device.

Quick setup and deployment

Up and Running in Minutes

Quick setup. Stay connected during outages—Auto Attendant keeps managing calls; take them on your mobile.

Flexible workspace

Personal Flexibility

Feature-rich hosted services that scale with you. Call center, queuing, find me follow me, and more.

Business continuity and reliability

Business Continuity

Keep calls flowing during disruptions. Auto Attendant manages calls; mobility lets you receive them on your phone.

Benefits

Benefits of Having a Cloud Hosted Phone System

Lower Costs

Businesses on average see a reduction in costs of between 50–75% after switching to VoIP. This is a combination of reduced communication expenses and logistical benefits.

Productivity

Investing in a cloud phone system allows companies to let their employees work remotely, which can increase overall productivity by more than 20%.

Reliability

Because of QoS (Quality of Service) protocols, common issues like jitter, latency or delay are monitored for satisfactory standard for business practice. In a recent study, less than 0.5% of survey respondents reported being dissatisfied with VoIP call quality.

Customer Satisfaction

We pride ourselves on our award-winning customer service! We will manage your phone system for you so you can focus on your business.

Cloud hosted phone system - modern business communications